At JDS Networking we have many options for our customers to choose from to access our business services: Managed Services, Hourly Billing, Monthly Contracts, Per Job Bids and Support Now packages.
Managed Services - This is our most popular option. With Manages Services, support time, remote monitoring, endpoint security, patch management, SaaS, Backup Solutions and more can all be bundled into a single monthly cost. It is based on the number of users, computers and the desired services. If you want a complete outsourced IT department for a fixed monthly cost, this is your best option.
Hourly Billing - Unlike many MSP’s, we still offer hourly billing for some services. There are no discounts and there is a minimum number of hours required, but only the actual time used is charged. This is may be an option for clients that have an in-house IT person and require very little support, or need help for a one time emergency or project.
Monthly Contracts - similar to Managed Services, this option is a fixed monthly bill that covers a set number of hours that can be used in any way the client needs. Our contract customers receive priority support and discounted rates on the contract hours. This is best for clients that have regular monthly support needs and want a fixed monthly cost for their budget; but would rather pay annually for other services.
Per Job Bids - If a client is planning a large job, this option allows them to budget an exact amount. While often not the least expensive option, it does let you know up front the exact total cost to plan for.
Support Now Package - This is a great option for clients that know they will need support over the next few months or years and want to purchase a block of time up-front to get a discount. The time can be used as needed and never expires. This is a great option to go along with a monthly contract to handle overages.
Because we do not believe in a one size fits all approach, we work with our customers to find the best fit for them and their budget for the support and services they need and deserve.
